Welcome to WorkFromHere. We operate the website https://workfromhere.in/ and the mobile application (the “App”). We are committed to protecting your privacy and safeguarding your personal information in accordance with applicable laws, including GDPR, CCPA and Indian IT Rules as applicable.
This Privacy Policy explains how we collect, use, disclose, transfer, and store your information when you use our Website, App and related services including tenant space booking, check-in/check-out, Bluetooth door lock access, issue reporting, inquiry and payment services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our services.
2. Information We Collect
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
Create or manage your account
Book spaces or make payments
Register as a new user or submit inquiries
Report issues or interact with support
Use check-in/check-out and tenant features
Examples include:
• Full name
• Email address
• Phone number
• Date of birth (if required)
• Payment information (credit/debit card, UPI, digital wallets — collected via secure payment gateway only)
• Profile information
• Tenant/Booking preferences
2.2 Automatically Collected Information
When you visit our Website or use the App, we automatically collect:
IP address and device identifiers
Device type and operating system
Usage analytics and engagement data
Location data (with consent)
2.3 Bluetooth & Connectivity Data
If you use Bluetooth features in the App (e.g., for door lock connectivity), the App will collect:
Bluetooth MAC identifiers (only for connection purposes)
Connection status and proximity data
This data is used only to enable the Bluetooth door lock feature and not for tracking purposes outside that feature.
3. How We Use Your Data
We use your data to:
Register and manage your account
Process and confirm bookings and payments
Enable check-in/check-out and space access
Activate and operate Bluetooth-based door lock features
Respond to inquiries and support requests
Improve service features and analytics
Send transactional notifications and updates
Comply with legal and security obligations
4. Sharing & Disclosure of Information
We may share your information with:
Payment processors and financial institutions for payment completion
Service providers and technology partners to support app functionality
Law enforcement or legal authorities if required by law
Affiliate partners with your explicit consent
We DO NOT sell or rent your personal information to third parties for marketing purposes.
5. User Rights
You have the right to:
Access your personal information
Correct or update your information
Delete your information (subject to legal retention requirements)
Withdraw consent where processing is based on consent
To exercise your rights, contact us at the details below.
6. Security of Your Information
We use industry-standard security measures including encryption, secure servers and access controls to protect your data. However, no method of transmission over the Internet or storage is 100% secure.
7. Cookies & Tracking Technologies
We use cookies, pixels and similar technologies to:
Improve performance
Understand usage patterns
Enable essential features
You may choose to disable cookies in your browser; however, some features may not work as intended.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have information from a child in this category, contact us to have it removed.
9. International Data Transfers
Your information may be processed and stored in servers located outside your country, subject to appropriate data protection safeguards.
10. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of material changes through the App, Website or email.
Contact Information
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact:
Email: support@workfromhere.in